5 Proven Tips for Empowering Frontline Teams

Recorded on Wednesday March 1st 2023
12 pm PT / 3 pm ET

March 1st, 2023

Retaining talent and creating a world class employee experience are top priorities for business leaders. Success starts with empowering your employees.

Join us on March 1st at 12pm PT/3 pm ET where the team from Foodstuffs North Island will share their top tips to empower your frontline team.

Foodstuffs North Island operates in a fast-paced industry where they serve over 2.7 million New Zealanders every week. They’ve been doing this for over 100 years and are determined to be the most customer driven retailer in the world.

With over 24,000 employees, they understand how to empower their frontline and navigate the challenges that come with making sure New Zealanders get more out of life.

Come along to hear about how they overcome challenges and how they’re building an organization for the future.

What we’ll cover

  • Foodstuffs bi-directional communication strategy
  • The importance of your organizational context
  • Amplify your customers voice through your frontline teams
  • How to adapt your organization to rapid change


Ruawai Te Rata

Internal Communications Consultant

Simon Kennedy

Chief Digital Officer

Yuxdi Epstein

Senior Customer Success Manager

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