In an ongoing effort to balance hospitality and security, the hotel and lodging industry is uniquely vulnerable to experiencing a crisis situation. Safety concerns don’t stop at unpredictable guest behavior — a recent uptick in natural disasters now pose an entirely different threat to hotel management.
With so many unknown variables, it’s easy to feel unsure of how to prepare your hospitality staff for an emergency situation. The good news is that real-time communication and careful planning can help stave off the devastation and high cost of a hospitality crisis.
This white paper will teach you how to:
- Assess vulnerability and begin essential preparations
- Ensure cross-organizational readiness
- Develop an internal communication strategy for emergency events