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Crisis Communication Checklist

Your Step-By-Step Guide for Crisis Communication Planning and Support

As businesses around the world buckle in and brace themselves for the impact that the coronavirus pandemic will have on their operations, proper crisis management has become a necessity for company leadership. Yet only 54% of companies have a crisis plan in place.

One of the most important actions that business leaders can take in the event of a global crisis event like COVID-19 is to quickly implement a plan to communicate company-wide updates. That’s why we’ve prepared this general checklist of internal communication tips to help you effectively communicate with your team during a crisis situation.

In this guide you’ll learn how to: 

  • Conduct a general risk assessment of your organization
  • Take steps to prepare your internal communications for an emergency situation
  • Convey the right messaging at the right time and measure the impact of your crisis communications plan

“In the event of an emergency, we wanted a way that we could quickly share important information with our employees on a mobile platform so we could send it from any location and they could immediately receive it wherever they were.”

Rhonda Turner, SPHR, SHRM-SCP, Director of Human Resources, Feather Falls Casino