Ever wonder how to really effect change in your company’s employee engagement? The answer is right in front of you.
Frontline managers are an integral part of an organization, with direct oversight of the workforce. Support them with a workplace app that can help them grow as leaders and motivate the rest of your workforce.
The relationship between a manager and their team might just be the most important one in a company.
Nestled between frontline employees and the C-Suite, managers are expected to lead the charge and motivate their teams to perform at levels that give the company a competitive advantage.
There’s a lot riding on this relationship. Employees are more likely to leave a job when they’re not connected to their manager. A workplace app supports frontline managers to become the leaders you need to build a high-performing, highly engaged workforce.
Learn how employee apps support your managers and strengthen your entire company with “Your Guide to Internal Communication for Frontline Industries.”
1) Employee Apps Improve Manager Engagement
Frontline managers have a huge responsibility in an organization — motivating their direct reports. They can do this by modeling behavior, but often managers themselves are not engaged.
In fact, about 66% of managers are disengaged at work.
An employee app uses internal communication strategies to connect a manager to their work the same way it’s meant to engage frontline employees.
- Establishes a culture of inclusion where every voice counts.
- Two-way communication capabilities bring value to every role.
- Create collaborative opportunities with colleagues.
- Gives them more autonomy to do their jobs.
- Deliver content over the employee app to align managers to the corporate
- vision and bring purpose to their work.
As managers become more involved in their work, employees will notice and follow their lead. A more deeply engaged manager will also create opportunities to connect with their team and invest in them and their work, which is what workers are craving in their jobs.
Pro Tip: Create a communication stream dedicated to your frontline managers. Deliver content that will empower them to excel as leaders.
2) Workplace Apps as Platforms for Leadership Development
For most, becoming a frontline manager is the first-step on the leadership ladder and it may come new to many who are promoted from within. Way too often, these new leaders are not given the resources to perform their jobs successfully.
A workplace app is the perfect medium for leadership development for frontline managers. It supports them as they learn to navigate their new role.
Here are a few ways apps for employees can nurture leadership skills:
- With features like file sharing and video streaming, a workplace app is a great way to deliver training materials to frontline managers on their own mobile devices. They can read or watch when it’s convenient for them.
- Create a communication stream dedicated to frontline managers. This support network will give them a place to run ideas past their colleagues for how to handle certain situations, ask for advice, and celebrate successes.
- Give every new manager a mentor for six-months. The two can connect through direct messaging on the team app, allowing the manager to ask questions and get guidance from a senior level staffer.
- Offer opportunities for continuing education so managers can become certificated in a new skill so they are qualified for further growth within the company.
Knowing they have a built-in support system, both from their own supervisors and with a workplace app, empowers managers to lead with confidence and gives them opportunities for growth.
3) A Workplace App Creates Authentic Relationships
People spend a lot of time at work. It can be isolating to be at a place for 40 (or more) hours a week and not really know the people around you, especially your boss.
Establishing connections with employees can seem taboo, but it can mean the difference between engagement and “I can’t wait to get out of here” attitude. What kind of employees do you want?
One function of a team app is human connection. It sounds so simple but it is one of the most effective ways to induce engagement in a workforce. Apps for employees can build a bridge between managers and employees, creating a sense of belonging.
It removes the anonymity and forges, dare we say it, friendships. While managers still need to maintain their ability to lead, a little connection goes a long way for employee engagement.
A workplace app creates connections by:
- Putting names to faces and eliminating anonymity at work.
- Creating a space for employees to connect and collaborate.
- Building a social network where managers and employees can recognize their teammates for a birthday, a new child, or a job well done.
With that connection established, thanks to the employee app, managers will be more likely to walk around and check in with their team in person. That dual strategy of digital and personal bonding makes a workplace more human, and happy.
Pro Tip: A workplace app builds connections between managers and their team.
4) A Workplace App for Regular Feedback
The dreaded performance review. It happens in most companies but these anxiety-inducing meetings are an ineffective way to manage people and inspire productivity.
In fact, only 14% of employees adjust performance according to their review.
What is effective? Regular, direct feedback that is authentic and transparent.
If an employee shows an area that needs improvement, it’s better to address it while it’s happening rather than a year down the road. This allows them to take immediate action to improve.
Managers can still supplement regular feedback with performance reviews over a workplace app. Establishing that regular channel of guidance will eliminate anxieties since employees will know how they’re performing.
Use the employee app for positive feedback, too. Employees crave recognition—it’s an instant engagement booster.
Goal setting is often a part of a review. An employee establishes what they want to accomplish in their jobs. They can write these up on a workplace app document that managers can track and use these as opportunities to congratulate an employee when they’ve reached a goal.
Managers can use the team app to create surveys designed specifically for their team. While managers should give regular feedback, they should also listen to feedback from their employees.
Managers can create a higher-performing team through regular feedback. A workplace app also gives the employee a channel to communicate messages or photos to show their manager their progress.
5) A Workplace App Lets Managers Create an Effective Leadership Style
New managers might be tempted to be a little too involved in the day-to-day activities of their team. Let’s call it helicopter managing. It’s a red flag for employees and will stifle productivity.
An employee app lets managers find a great balance in their leadership style. They can lead from an arm’s length away instead of micromanaging, giving employees autonomy.
When managers give employees with the space to do their jobs, employees feel trusted, and see their managers in a more favorable light and will want to prove themselves worthy of that trust through job performance.
If your company isn’t performing at the level you’d like, chances are there’s a disconnect with your managers. A workplace app will empower managers to become the leaders you need to bring your entire organization into alignment.