3 Min read

Beekeeper Bridges The Frontline Communication Gap At Cargill

Many of us have heard of Cargill. If you haven’t, you’ve almost certainly been fed by them. 

The global food corporation operates across 70 countries thanks to the hard work of thousands of employees. However, given its broad footprint, the company needed a better way to reach its essential frontline employees — fast.

Want more details on how Cargill boosted frontline employee engagement and optimized internal processes? Check out the recording from their session at Beekeeper’s Frontline Future event.

Let’s take a closer look at how Cargill was able to better connect, engage, and inform their frontline employees using  Beekeeper’s mobile collaboration platform.

Addressing A Challenging Communication Gap

Cargill is on a mission to nourish the world in a safe, responsible, and sustainable way. To do that, the company employs over 155,000 workers worldwide, with Cargill Protein – North America staffing more than 28,000 team members in the U.S. and Canada.

Within Cargill Protein – North America’s footprint, there are more than 30 different languages spoken. A diverse employee base undoubtedly creates a more positive and inclusive workplace — but without the right tools, it also creates gapping language barriers.

The Cargill team also faced several operational challenges such as:

  • Relying on costly and time-consuming paper-based processes
  • Employing inconsistent two-way communication channels
  • Siloed work across the various plants

The Cargill Protein team realized these communication gaps were causing operational inefficiencies and decided to make a change.

From Non-Wired To Wired

Cargill's journey to adopting mobile communication tool Beekeeper

In early 2020, Cargill partnered with Beekeeper to implement a mobile collaboration tool that would bridge their frontline communication gap. By February, the team was ready to pilot the app in its first location. Then, the global pandemic hit, and the ability to quickly reach every employee soon became mission-critical to their production.

By December 2020, the Cargill team deployed the Beekeeper platform across all 40+ Cargill Protein – North America locations. And, in less than a year, they’ve achieved a 52% activation rate with some locations reaching as high as 96%.

One of the unintended — but highly influential — benefits of the app was the sense of community it created among the frontline workers.

Enhancing Efficiency And Enabling Culture Alignment

With their new Beekeeper app deployed to frontline workers, Cargill was well-equipped to communicate essential information when employees needed it most. 

The collaboration and productivity tool unlocked additional benefits, including:

  • Stronger frontline employee alignment with the company’s customer-driven culture
  • Safer workplace processes that no longer required physical gatherings or document sharing
  • More open team communication supported with inline translations 
  • Elevated employee engagement and empowerment

Ready to learn more? Watch a full recording of Cargill’s presentation. Complete the form below for access.