Subprocessors
A Third Party Company as defined in GDPR Art. 4 (Third Party Company) is one which is commissioned on behalf of the Processor (Beekeeper) or Controller (Customer) to process Personal Data (of technical nature) but have no access to Customer Data, in order for use of services provided by the Third Party Company. A Subprocessor is together with the Processor providing 1 Product and Services to the Customer and has as a potential of their subprocessing access rights also access to Customer Data.
Subprocessors are part of the contractual agreement of the Processor and have access to Customer (Controller) Data by default or virtue of their activities. Third Party Companies have no access to Customer Data.
| Subprocessors | Purpose | Location |
|---|---|---|
| Amazon Web Services (Dublin) | Data Center Facilities and Services | Dublin, Ireland (EU) |
| Amazon Web Services (Frankfurt) | Data Center Facilities and Services | Frankfurt, Germany (EU) |
| Amazon Web Services (Portland/Oregon) | Data Center Facilities and Services | Portland, Oregon (North America) |
| Google Limited Ireland | Data Center Facilities and Services | Zurich, Switzerland |
| Beekeeper Poland Sp.z.o.o | Product and Platform, Maintenance and Support Services | Krakow, Poland (EU) |
| Beekeeper (Germany) GmbH Berlin | Product and Platform, Maintenance and Support Services | Germany (EU) |
Third Party Service Providers
In accordance to our Privacy Policy, (https://beekeeper.io/privacy-policy/) we use services of Third Party Service Providers, for which Personal Data such as IP address, E-Mail address, tel. number, first and last name, may be transferred to or pass through or stored on their systems for further analysis and processing by Beekeeper. The content excludes any related Customer Data (e.g. chats, stream posts etc.) as defined in our Beekeeper Subscription Agreement. Third Party Companies are service providers over the Internet and not considered as Sub Processors with access for processing under this offering.
Where available by the Third Party Service Provider for such services, Beekeeper has contractual agreements in place. Any Personal Data that is transferred is pushed by the Beekeeper Product and Services. The Third Party Service Providers do not PULL any Personal Data from Beekeeper.
| Third-Party Service Provider | Purpose |
|---|---|
| DataVirtuality | Analysis of metadata |
| Looker | Analysis of metadata |
| Iterative | Processing Metadata |
| PandaDoc | CRM |
| SalesForce | CRM |
| AWS (EU / US) | Data Center Service Provider |
| Google Ireland Limited (CH) | Data Center Service Provider |
| VSHN | Database Encryption in Switzerland. |
| Woelkli | Encrypted Storage Facilities independent of Data Center facilities |
| Sentry | Error Tracking |
| Absorb | Learning Management System |
| MixPanel | Mobile Apps |
| Intercom | Product Marketing Communication |
| Atlassian – JIRA | Processing internal ticketing systems |
| Sending Notifications, E-mails and Analysis of metadata | |
| AWS (EU / US) | Sending Notifications, E-mails and Analysis of metadata |
| Apple | Sending Notifications |
| Twilio | SMS-related services |
| Logz.io and Sysdig | System log analysis and intrusion detection facilities |
| Zendesk | Ticket Support with Beekeeper |
Video Processing for Swiss Data Center
Processing of video attachments for Swiss Data Center tenants is performed using AWS Frankfurt video processing facilities. Swiss Data Center Video’s processed in Frankfurt are stored locally in Frankfurt and encrypted at rest. Beekeeper’s Video feature may be enabled or disabled for each tenant independently.
Third-Party Service Providers Applicable to Prospects, Visitors of Our Website and Demo and Self-Service Tenants
In addition to the above when Demo and SelfService tenants are utilized, the following Third Party Service Providers may also be used accordingly for the purpose described: Hubspot, Outgrow, Outreach, Bing, LinkedIn, Twitter, Facebook, Clearbit, Hotjar, Albacross, Greenhouse (all aforementioned for Marketing & Sales purposes), DataVirtuality & Looker (metadata analysis).
| Third-Party Service Provider | Purpose |
|---|---|
| Albacross | Marketing & Sales |
| Bing | Marketing & Sales |
| Clearbit | Marketing & Sales |
| Marketing & Sales | |
| Greenhouse | Marketing & Sales |
| Hotjar | Marketing & Sales |
| Hubspot | Marketing & Sales |
| Marketing & Sales | |
| Outgrow | Marketing & Sales |
| Outreach | Marketing & Sales |
| Marketing & Sales | |
| DataVirtuality | Metadata analysis |
| Looker | Metadata analysis |