Hospitality

In an ongoing effort to balance hospitality and security, the hotel and hospitality industry is uniquely vulnerable to crisis. Hotels face safety challenges that range from unpredictable guest behavior to natural disasters, to global...4 min read

Hospitality is an inherently personal industry. At its core, hospitality is driven by people who are passionate about serving others and want to give them a best-in-class travel experience. Sometimes, though, the hospitality industry...1 min read

With the crush of new concepts coming at hoteliers basically on a daily basis, choosing from among myriad options what might work and at the same time provide a value-add, cost-effective addition to operations has become an art form...1 min read

California wildfires have unfortunately become an annual event for residents and business owners in the golden state. The most recent wave of wildfires that hit Northern California were so severe, PG&E took dramatic, unprecedented...4 min read

We’re thrilled to announce that our customer, Exclusive Collection won a highly coveted Hotel Catey award! They took home the prestigious title for ‘Best Use of Technology’ for the innovative way they’ve leveraged Beekeeper...4 min read

The hospitality industry is facing a unique set of challenges. The industry has experienced rapid growth over the past decade, while at the same time, a labor shortage crisis has made it difficult for hotels to keep up with their operational...3 min read

Marketing is often thought of as an external strategy — a way to persuade consumers to buy into your service or product. Companies often overlook the need for internal marketing to connect their brand to their employees for better...6 min read

We just wrapped up another webinar! Our former VP of Hospitality, Connie Rheams sat down with David Sherwyn, Professor, Lawyer, and Academic Director of the Center for Innovative Hospitality Labor & Employment Relations at Cornell...10 min read

When it comes to the economy, travel and tourism seem insulated from the hardships other sectors face. The industry grew 3.9% in 2018, pumping $8.8 trillion into local economies worldwide, with no signs of slowing down. While the tourism...5 min read