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Case Study: Heathrow Airport

"Content shared in Beekeeper has allowed us to improve our business."

Heathrow is Europe’s largest airport and one of the world’s top international aviation hubs, powered by a team of 6,500 employees. As the UK’s global gateway, Heathrow welcomes more than 78 million passengers every year. There was no digital access to internal communications for their non-desk workforce, and no email correspondence between Heathrow’s frontline workers and office-based teams. This left staff reliant on word-of-mouth information sharing or having to constantly monitor break room bulletin boards.

With Beekeeper’s mobile-first platform, Heathrow has transformed operational communication by:

  • Moving paper-based shift management and schedule swapping online, reducing processing time from a week to just a day or two.
  • Communicating airport safety messages and enabling maintenance reporting in real-time directly with frontline workers across the airport.