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These HR Trends Are Transforming the Future of Frontline Work

HR Trends Report

It’s hard to believe it’s been three years since a global pandemic impacted every part of daily life. Some things have gone back to “normal,” while other things have changed for good, especially when it comes to work. And no team has had a more significant adjustment than human resources. They’ve had to re-strategize for a more fluid workforce. 

Ready to learn more about the human resources trends shaping the future of frontline work? Download our report.

HR teams are upping their reliance on digital tools for managing people and using data for a more human-centric approach, especially for frontline workers.

Here’s a quick rundown of the top HR trends for 2023. Download the full report for more insights.

Managing a Fluid Workforce

Gone are the days of a permanent, on-site staff. Today’s workforce is a combination of on-site teams, frontline workers, remote workers, and freelancers. In fact, freelancers accounted for $1.35 trillion in 2022 earnings. And they’re a great way to offset the labor shortage.

These flexible and contract positions are now more common in frontline industries, which face higher turnover rates.  To manage this fluid workforce, HR teams will continue to embrace mobile-first digital solutions for supporting every worker, no matter where they are. 

Optimizing a Virtual Employee Lifecycle

With this new, versatile workforce, HR has adopted strategies to digitally optimize the employee lifecycle. And it all begins with recruitment. Remote hiring, onboarding, and training will all remain a fixture in how HR brings new workers into the company. Bringing employees into this digital world from day one will increase chances of success as HR works to strengthen connections, particularly with frontline workers. 

For HR leaders, platforms like Beekeeper have been key for transitioning to a frontline-first mindset, especially when it comes to onboarding and training.

Glassdoor found that a great onboarding experience can improve employee retention by 82% and productivity by over 70%.

With a digital approach to onboarding and training, the process is streamlined and automated, which means it’s faster and easier, securing employee loyalty from the get-go.

Supporting Employees With Digital Communication

HR’s role is much bigger than logistics and paperwork. The “human” in human resources means building connections with people in their organization. 

As an employee advocacy team, HR has responsibilities like:

  • Mental health support
  • Diversity, equity, and inclusion policies
  • Career development assistance

A mobile-first digital strategy allows HR to be reachable to all employees to ensure engagement at every level.

Defining the Employee Experience Through Data-Driven Insights 

Managing a hybrid and dispersed workforce can be a challenge for HR teams. But as companies have accelerated their digital transformation, analytics have become critical tools that give HR teams the insights they need to build a better employee experience for everyone.

Previously, it difficult for HR departments to adequately support frontline engagement. Now, HR can design strategies based on specific frontline feedback, and use data to guide them as they strive to better serve all employees and their companies.

In the coming years, digital solutions will create more meaningful connections between frontline employees and their workplaces, and the basic human need to feel connected and fulfilled will remain an evergreen priority for all HR leaders.

Discover human resources trends that will shape the future of work in 2023 and beyond. Download the report today.

Most Frequently Asked Questions

What are the new HR trends?

1. Navigating The Great Resignation Landscape 
2. Reskilling, Upskilling, and Flexible Development Opportunities Are Top Priorities For HR Leaders
3. People Analytics And Automation Are On The Rise
4. Workplace Diversity, Equity, and Inclusion Stays At The Forefront
5. Workplace Flexibility Is Essential For A Frontline-First Employee Experience