Will the retail industry ever fully recover from the devastation of #retailpocalypse? As we move into 2020, the tide is turning for the industry once again, and technology is leading the charge in how the retail industry is evolving.
In this white paper, we explore how experiential retail is changing the landscape of the entire shopping industry. We also examine how Millennials and Gen Z consumer habits have impacted retailers, and how they’re adjusting their business strategies to attract the next generation of shoppers. Finally, we take a look at how retailers are addressing the employee experience amidst a wave of high turnover and labor shortage crisis.
Our Retail Trends 2020 white paper reveals. . .
- The “hybridization” of the shopping experience and real life examples from big brands.
- The use of “big data” in crafting a personalized shopping experience.
- The emergence of new technology that enhances the employee experience for frontline retail workers.