High turnover and low engagement continue to create challenges for frontline-majority businesses. In short, hourly shift workers want better pay, equitable treatment, and safer working conditions. If unmet, businesses run the risk of losing scores of essential workers.
In addition to providing bonuses, raises, flexible shifts, and more, companies are also re-evaluating health and safety conditions — particularly for essential workers. The nature of frontline work often comes with potential health and safety risks for employees.