A workplace should be more than simply a place where employees carry out their jobs. It should also be a place where they feel empowered to grow, develop, contribute to the organization, and feel the direct impacts they have.
Think of your workplace like a car: Communication functions like the car’s internal computer, sending the correct signals to disparate parts so they can function, work together, and deliver a top-notch finished product or service. The best way to create this environment is to implement tools and processes that promote internal communications.
Case in point: 71% of frontline workers state that new communication tools increase their productivity, which improves the bottom line with timely communication between head offices, team leads, and frontline workers. Because better communication tools and processes also lead to less time spent in meetings, frontline managers can focus on their tasks while eliminating nonvalue-added steps.
As companies navigate the COVID-19 pandemic, the importance of internal communications becomes even clearer: An Edelman study recently found that workers currently trust their employers more than they trust the government when it comes to information about the pandemic.
During these turbulent times, your workers require empathy and need to feel safe. It’s absolutely essential to remain in close contact with your teams and keep them informed of ever-changing regulations and policies that impact the way they work.
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