Crisis Communication

Crisis communication can be defined as the activities around protecting and defending the reputation of an individual or organization when publicly challenged. Company-wide communication is critical during a crisis situation. A mobile-first platform for business continuity management can help you instantly connect and communicate with your entire team.

Three Key Strategies in Communicating with Hotel Employees During a Crisis

Your employees are your hotel’s most valuable asset, and it’s important to protect both them and your guests in times of crisis. Without a solid communication plan that accounts for frontline employees’ needs, you run...9 min read

Webinar: Managing the Food Manufacturing Workforce Post-COVID

Every single industry has felt the enormous impact of this global pandemic. While many companies have been able to swiftly pivot to remote work, the food manufacturing industry has continued to rely on their frontline workforce on-site....6 min read

How to Implement a Crisis Communication Plan

While many organizations have already transitioned into the recovery phase in the aftermath of the devastating coronavirus, some businesses are taking steps to implement a more structured crisis communication plan. With some experts...11 min read

Business Continuity Plan- woman looking out window

4 Essential Building Blocks of a Business Continuity Plan

If you ever find yourself having to defend the notion of creating a business continuity plan, consider the case of The Worst-Case Scenario Survival Handbook. First published in 1999, it went on to sell over 10 million copies worldwide. ...10 min read

crisis management plan

6 Action Items Every Crisis Management Plan Should Have

As French literary figure Antoine de Saint-Exupéry once said, “A goal without a plan is just a wish.” If your goal is to successfully manage your organization through a crisis, a mere wish is not going to cut it. You need a crisis...10 min read

How to Create a Positive Employee Experience Through COVID-19

We’re living in an unprecedented time — and it’s drastically affecting retail employees. After all, none of us expected to live through a global pandemic that would uproot economies around the world. Retail employees are working...1 min read

Embracing Business Agility During COVID-19

Until recently, the term “disruption” in business circles was tied to notions of radical innovation. In the wake of COVID-19, however, the term’s original meaning has been reclaimed. “Business as usual” has become “business...7 min read

Overcoming COVID-19: 4 Ways to Improve Employee Communication in Construction

Effective communication has always been one of the challenges of any construction team. A study conducted by PlanGrid and FMI found that 48% of all construction rework in U.S. construction sites is due mainly to miscommunication and...4 min read

5 Defining Traits of the New Normal in Business

As companies tiptoe towards reopening as the COVID-19 pandemic shows signs of easing up, many leaders are choosing to take alternate routes and change their business models. Even in these early days of recovery, there is a new normal...7 min read

How to Build a Rockstar Crisis Management Team

Like the massive touring acts in the heyday of classic rock ‘n’ roll, your crisis management team should be more than an entourage of big hair and guitars. Instead, it should be a squad of talented professionals with specific responsibilities...8 min read

A Beginner’s Guide to Business Continuity

At its crux, business continuity is your organization’s ability to maintain its essential functions during a crisis. It defines how well your organization weathers a disaster and keeps its critical systems online. To that end, having...7 min read