Crisis Communication

Crisis communication can be defined as the activities around protecting and defending the reputation of an individual or organization when publicly challenged. Company-wide communication is critical during a crisis situation. A mobile-first platform for business continuity management can help you instantly connect and communicate with your entire team.

Embracing Business Agility During COVID-19

Until recently, the term “disruption” in business circles was tied to notions of radical innovation. In the wake of COVID-19, however, the term’s original meaning has been reclaimed. “Business as usual” has become “business...7 min read

Overcoming COVID-19: 4 Ways to Improve Employee Communication in Construction

Effective communication has always been one of the challenges of any construction team. A study conducted by PlanGrid and FMI found that 48% of all construction rework in U.S. construction sites is due mainly to miscommunication and...4 min read

5 Defining Traits of the New Normal in Business

As companies tiptoe towards reopening as the COVID-19 pandemic shows signs of easing up, many leaders are choosing to take alternate routes and change their business models. Even in these early days of recovery, there is a new normal...7 min read

How to Build a Rockstar Crisis Management Team

Like the massive touring acts in the heyday of classic rock ‘n’ roll, your crisis management team should be more than an entourage of hairballs with guitars. Instead, it should be a squad of talented individuals with specific responsibilities...8 min read

A Beginner’s Guide to Business Continuity

At its crux, business continuity is your organization’s ability to maintain its essential functions during a crisis. It defines how well your organization weathers a disaster and keeps its critical systems online. To that end, having...7 min read

5 Must-Have Crisis Management Software Features for a Quick Recovery

There’s no way to know when a crisis will hit and how long it will last. The only thing that is certain is that your company should be prepared for anything. Crisis management software can support an organization’s ability to efficiently...9 min read

The Next Normal: A 4-Stage Recovery Roadmap for Heavy Industries

What will the world look like when we emerge from this global pandemic? The truth is, no one knows for sure. With this uncertain future, leaders should create an agile infrastructure to prepare for a different reality than the one...5 min read

Enterprise Risk Management: What Every Business Leader Needs to Know

When things are going well for a company, it’s hard to fathom them going wrong. But leaders always need to prepare for worst-case scenarios. Weaving enterprise risk management into your overall business plan is an essential part...9 min read

Crisis Communication Best Practices: The Ultimate Top 10 List

In today’s world, things can change in an instant. Without warning, a business can face an unexpected event that disrupts their operations. Crisis communication best practices are an essential part of any company’s operating strategy. ...8 min read

The Essentials of Pandemic Business Continuity Planning: What You Need to Know

It goes without saying that we’re living through challenging times. As John Lennon prophetically sang four decades ago, “Nobody told me there’d be days like these — Strange days indeed!” In both our lives and livelihoods,...9 min read

hotel employees

Three Key Strategies in Communicating with Hotel Employees During a Crisis

In the always-on world of hospitality, your frontline employees work at any and all times of the day and night. Yet it’s vital that your entire staff gets the same information, regardless of when or how often they work — especially...1 min read